AI sales practice for sales teams

Don't use the wrong words on the right customer.

Your team practices on an AI customer who lies, stalls and ghosts them. After each session they see the exact line that lost the deal.

Free during the trial · Nothing to install · Works on any phone

MMike Turner · Espresso machine leaseText message · Quote follow-up
M
Hey, got your quote. Let me think it over, I'll get back to you if I need anything
Sounds good! I'll follow up next week 👍
Read, no reply · 3 days later
Hi Mike, just checking in. Have you decided?
M
Still looking, I'll let you know

33/100

Lost
Discovery30%
x
Value7%
x
Advancing20%
x
Communication80%
x

The line that lost the deal

“Sounds good! I'll follow up next week 👍”

The real reason: his business partner handles the money and has to sign off. He said "let me think" three times, and you never once asked what was holding him back.

  • 20common objections
  • 8skills scored every session
  • 15mina session
  • 1linethat lost the deal

The customer says "too expensive". How do you reply?

MMike Turner · Café ownerText message · After an espresso machine lease quote
M
$380 a month is too expensive, the other place is $290

Pick your reply

Guided walkthrough

Three steps, 15 minutes a session

  1. Too expensive, let me think, need to ask my partner… 20 objections or a full deal.
  2. Text, phone or face-to-face. It hides its real concern and walks if you push.
  3. Scored on 8 skills, then say that line again and see if the outcome changes.
Objection deck
#01Price

Too expensive

“This price is too expensive.”

Clarify the price objection

#02Price

Competitor is cheaper

“Others are much cheaper, why choose you?”

Differentiated value

#03Delay

I need to think

“Let me think first, I'll contact you if needed.”

Find the real concern

20 customers your salesmen will meet

Each one says this out loud. Each one is hiding a different real reason.

  • Price · Too expensive

    “This price is too expensive.”

    Clarify the price objection

  • Price · Competitor is cheaper

    “Others are much cheaper, why choose you?”

    Differentiated value

  • Delay · I need to think

    “Let me think first, I'll contact you if needed.”

    Find the real concern

  • Decision · Need to ask someone

    “I need to ask my wife / boss first.”

    Map the decision chain

Practise all 20 in the free trial

The 8D Deal Framework: from reading the customer to closing the deal

Every session is scored on 8 dimensions in 3 layers, so you see which layer your team gets stuck on.

  1. Insight

    Understand the customer

    • Discovery
    • Active Listening
  2. Persuasion

    Make them believe

    • Value Framing
    • Objection Handling
    • Trust Building
  3. Control

    Win the order

    • Pacing & Control
    • Advancing the Deal
    • Clear Communication

What the research says

  • Knowing the product and adapting to the customer go with better sales.

    Meta-analysis of studies from 1982 to 2008 · Verbeke, Dietz & Verwaal, 2010, Journal of the Academy of Marketing Science

  • Buyers who trust you are more likely to keep buying from you.

    Survey of 200+ purchasing managers · Doney & Cannon, 1997, Journal of Marketing

  • New salespeople learn through structured practice, not only by being thrown in.

    Interviews with 18 B2B salespeople · Köhler & Rausch, 2022, Vocations and Learning

These studies show why the skills matter. How we score them is our own method. All sources in our guides

What changes for your team

The usual wayWith DUMO SALES
Practise only when the manager is freePractice any time, on their own phone
New salespeople learn on real customersThey make their mistakes on an AI customer first
Feedback is "practise more"Feedback names the exact line that lost the deal
You find out who's struggling when the numbers dropThe board shows who's stuck, and on which skill

What managers see

No more sitting in on role-plays to know who needs your time.

  • The team's 3 weakest skills, in one view.
  • Who practiced twice and never came back.
  • Outcome and skill scored apart, so luck doesn't count as skill.
  • A card only counts once it's passed, so you see who's ready for real customers.
The manager's Team page with sample data: alerts for who to review or coach, sessions and average score this week, a 30-day trend chart, and the team's weakest skills.

What one more deal a month is worth

Put in your own numbers. This is your maths, not a promise from us.

If the close rate goes up by

More each month

$ 3,600

1.2 more deals a month

A year

$ 43,200

Try it free with your team

Free trial

Start with your newest salespeople

  • Your whole team, manager board included
  • Scenarios built on your own products and prices
  • Nothing to install, stop any time

Like (212) 555-1234

How many salespeople?

We only use this to contact you about the trial. Privacy policy

Prefer to talk? Email us

FAQ

Other companies can never see your data. Inside your company, managers see their team's practice records, and a small DUMO SALES team can access data for support and quality checks. Data is stored in Singapore. Conversations are processed by a third-party AI service (servers in the US) so the AI can play the customer, and they aren't used to train the model. Every code update runs an automatic test that signs in as another company and tries to read your data, and checks it can't.